WHAT WE DO
We understand business.
We love technology.
We deliver solutions.
Our passion lies in optimising business processes that create powerful technology solutions. We align these to your vision, so that you can deliver an outstanding customer experience.
Our clients choose us because we focus on what matters.
Follow Us
WHAT WE`RE GOOD AT
What we're good at
Customer Experience
Customers are your most valuable asset but are your solutions servicing their needs? We'll show you how to consider them at every stage of your business development planning.
Automation and Integration
Imagine if you had the ability to automate repetitive tasks and access new productivity solutions - it would revolutionise how you operate.
Digital Workplace
The need to align technology, employees and business processes to improve operational efficiency has never been more relevant. The modern workplace requires a reconsideration of how your business engages with your employees.
OUR APPROACH
Our Approach
To remain agile in today's business landscape, companies must maintain their core strategy while also investing in new ideas and methodology to progress. There are endless ways to embrace digital strategy, but it's essential to have a clear direction and desired future state for your organisation.
That's why we start with the corporate vision and establish your business objectives. Our boutique consultancy
offers a bespoke service to clients, no two organisations are the same so their digital solution shouldn't be either.
offers a bespoke service to clients, no two organisations are the same so their digital solution shouldn't be either.
We pride ourselves on really getting to know your business, your people and your processes, so we can provide you with a detailed strategic plan that will facilitate your requirements. Collaborating closely with our clients means we can deliver differentiated consulting and help them to develop and implement digital transformations throughout their company.
SOLUTIONS
Solutions
Digital First takes a strategic approach to digital transformation. The creation of a robust roadmap allows us to align with your business strategy and develop realistic outcomes that utilize modern technology and allow you to realise your company vision.
Our team of consultants are highly skilled in a wide variety of systems and technologies, with experience across multiple corporate, government and financial services. As seasoned professionals, we are able to navigate new businesses through the evolving digital landscape.
Digital First collaborates with clients to deliver clear-cut solutions that solve complex business problems, our services include:
Digital Strategy
Aligning your business' strategic vision and goals with technology.
Application Development
Developing custom products to enhance functionality for your business and your customers.
Intranet
Implementing a portal designed to support employees, facilitating collaboration and communication within the digital workplace.
CRM
Utilising technology to strengthen business relationships, streamline processes and enhance profitability.
Web Content Management
Enabling organisations to create and manage website content with ease.
Business Intelligence
Using data analysis and visualisation to enable real-time strategic decision-making.
SOLUTIONS
Utilising some of the most effective tools in modern technology, Digital First are specialists in the platforms that we have selected to deliver you an unrivalled digital strategy. We carefully craft an approach that works best to close the gap between where you are and where you want to be.
SharePoint is an industry leading intranet platform, used by 85% of Fortune 500 companies to develop dynamic and capable sites. SharePoint is the number one source for secure content collaboration and sharing – on any device, for any user, at any time.
At Digital First, we have some of Melbourne’s top SharePoint consultants who have experience working with government bodies, corporations and SMEs.
We have a proven track record in delivering real results to our clients, enhancing their productivity, interorganisational collaboration and improving business processes. Our approach means that we worry about the small stuff, so you can focus on what really matters – delivering outstanding customer experiences.
More than
300,000
organisations now have SharePoint and OneDrive in Office 365
Including
85%
of the Fortune 500 companies
Active users grew
90%
in the last year alone
SharePoint online grew
250%
in data storage
CRM is crucial to the survival of an organisation, being a key platform for developing, improving and retaining your customer relationships. Dynamics 365 is the best way for you to stay on top of your operating processes, to ensure you nurture your most important assets.
Everyone benefits from CRM, from small businesses expanding their reach, to industry leaders that need solutions that really work. And that’s exactly why they use Dynamics.
Everyone benefits from CRM, from small businesses expanding their reach, to industry leaders that need solutions that really work. And that’s exactly why they use Dynamics.
Dynamics is a multifunctional wonder, applicable across any department within your business. From assisting the marketing team to generate leads and adapt to the constant changing of customer needs, to a high-performing and engaged sales team, Dynamics provides any employee with the ability to adapt and remain flexible in their work.
Digital First view Dynamics as the non-negotiable in CRM software. We can help put the trust back into your business by ensuring that you have a CRM initiative that puts the customer at the top of the pyramid.
Over
500,000
total users
Used by
60%
of the Fortune 500
Growth rate of
3x
year-on-year
Leaders in the
Gartner
2019 Magic Quadrant
Office 365 offers an entire intelligent suite of products, apps and platforms to assist your digital transformation journey. From Word to Teams, PowerPoint to Publisher, Office 365 can do anything your business needs, big or small.
Office 365 is a premium offering from our trusted partner, Microsoft, that equips you with any application you could ever need to take your business further. Organisational device management and secure online capabilities allows you to be connected to your content whenever you need it.
Office 365 is a premium offering from our trusted partner, Microsoft, that equips you with any application you could ever need to take your business further. Organisational device management and secure online capabilities allows you to be connected to your content whenever you need it.
So why should Office 365 be an integral part of your business?
Collaboration.
The cloud-based characteristics of the tool means there is ‘one source of truth’ for all your files, so that everyone can remain on the same ‘page’.
We can assist you with implementation, management, and training surrounding every aspect of Office 365, helping you to get the most of our your newly connected experience.
Used by
91%
of the Fortune 100
Over
180 million
active users
Growth of
27%
year-on-year
Used by
500,000
businesses globally
A customer’s lifetime journey is complex, and with Kentico, marketing teams now have the ability to track and manage customers at every single stage, With a rich selection of out-of-the-box web parts, easy customisations and a scalable platform, Digital First utilise Kentico so that you can give your customers a seamless, integrative experience.
Kentico is one of the leading platforms in customer experience management and provision. Once set up within your business, Kentico provides easy ways of managing web content, designing digital marketing campaigns, and building corporate intranets. Integrations with programs such as SharePoint exemplify how collaboration and user experience is at the forefront of Kentico’s business model.
Its simplistic, non-technical format means that anyone can easily manage it in line with brand guidelines, according to pre-determined templates to fit technology around your vision.
Digital First is a proud partner of Kentico, and we can help you build exceptional digital platforms that enable you to connect with customers, surpass business goals, and achieve digital marketing and e-commerce success.
Digital First is a proud partner of Kentico, and we can help you build exceptional digital platforms that enable you to connect with customers, surpass business goals, and achieve digital marketing and e-commerce success.
Operations in
100
countries
Over
25,000
websites created
Preferred by
15%
of the Fortune 500
With
15 years
of website experience
K2 empowers your employees by creating process applications that solve business problems in an effortless, low-code way. Digital First’s expertise in automation and integration mean that we know exactly how to simplify current workflow operations and transform your business.
K2 is a digital process automation platform, allowing you to automate some of the most monotonous tasks that are a constant in your workday.
K2 is a digital process automation platform, allowing you to automate some of the most monotonous tasks that are a constant in your workday.
K2 enables you to connect across almost every platform within your enterprise architecture – such as SAP, Salesforce and Office 365 - building workflows that make those time-intensive tasks seem a little less daunting, and a lot more accessible.
The integration experts at Digital First and K2 are working closely as partners to help you enhance your organisation’s productivity, reduce costs, and innovate faster than you ever have before to achieve full digital transformation.
Over
1.5 million
users
Upwards of
1 billion
workflows created
Employed by
30%
of the Fortune 500
More than
4,000
satisfied customers
Create easy to manage and relevant websites with Umbraco. Umbraco gives you a unique sense of freedom over your content management, allowing you to do things your way.
Umbraco is a flexible and secure platform that allows you to customise your site whenever you want, after implementation, the power is yours to easily work on any project, simple or complex, to support your business strategy.
Umbraco is a flexible and secure platform that allows you to customise your site whenever you want, after implementation, the power is yours to easily work on any project, simple or complex, to support your business strategy.
The Umbraco CMS has a range of features that make it a standout in web and app development, including ease of use and third-party app integration, all while providing a secure, cloud-based address for your project. There’s a reason why over 220,000 members choose the Umbraco community, including a number of businesses that sit in the Fortune 500.
Digital First and Umbraco perform together to ensure that you can continue to embrace the platform and edit it to suit your needs, giving you complete control as your future business needs change, being able to manage websites in a fast and flexible way.
Over
220,000 +
active users
Reached
500,000
total installs
Exceeding
1,200+
free packages available
Just under
200
countries that operate Umbraco
We are delighted to be partner with the easiest intranet with a cost-effective fixed price, Valo is the front door to your digital workplace. Valo Intranet can be the center of all internal communication and teamwork in your organization. It offers all the features your team will need – along with a beautiful user experience.
Following best practice, Valo permits customers to easily extend Valo Intranet as a solution to their specific business needs. Valo Intranet is aligned with Microsoft best practices working in both modern and classic SharePoint. Available on SharePoint Server 2013, 2016, 2019 and SharePoint Online.
All Web Parts leverage the SharePoint Framework, and Office Dev PnP templates for the Valo Teamwork module.
600+
happy customers
Over
2 million
users worldwide
45+
countries
250+
partners
