KENT WATER SPORTS PIVOTS DURING COVID-19 WITH DYNAMICS 365
As people spent more time outdoors during COVID-19, Kent Water Sports experienced a huge spike in product demand for its outdoor water and snow activities equipment. Improving its e-commerce experience was essential to keep up with orders. Microsoft Dynamics 365 Commerce and Microsoft Power BI allowed Kent to thrive during the pandemic. The solution enabled employees to access, manage, and share data with ease to fulfill customer needs. Kent had a record sales year and is going strong—just like its active clients.
Grant is the founder and Principal Consultant at Digital First. Having started his first company at 21 he thrives on the use of digital technology to help improve the way in which business delivery products and services to customers. He takes an entrepreneurial approach to his work and an advocate of new technology. Grant has worked across multiple sectors including government, retail, SMB and corporate organisations and is particularly interesting in high level digital strategy and the transformation of businesses.
